Frequently Asked Questions

• What is the difference between your standard service and Admiral Markets Pro?

  Admiral Markets Pro service is provided to professional clients and gives access to higher trading leverage, cash rebates and priority access to new products. While the standard service provided to retail clients is subject to a number of regulatory restrictions, Admiral Markets Pro allows experienced traders to access unrestricted terms and experience a higher degree of freedom in trading.

  Admiral Markets Pro is not an account - it is a set of trading terms and additional benefits which can be accessed by an eligible client with any CFD account, which includes Admiral.Markets, Admiral.MT5 and Admiral.Prime accounts.

  Both professional and retail clients get the same access to our trading platforms, instruments and trading tools and have the same spreads, commissions and daily financing. There is no difference in terms of any costs.

• What if I am not eligible for Admiral Markets Pro?

  If you are not eligible for Admiral Markets Pro, you can still trade thousands of financial instruments in the world`s most popular trading platforms, MetaTrader 4 & MetaTrader 5, on the standard retail trading terms. Remember, you can apply to professional terms later, when the eligibility criteria are met. Learn more...

• Do Admiral Markets Pro clients get the same protections as retail clients?

  Protections similar to those available to retail clients:

  • Segregated funds: as with a retail account, we will hold and maintain an amount equal to your account in a segregated money bank account.
  • Deposit protection by ICF: as with a retail account, you can be compensated by the Investor Compensation Fund on up to 20,000 EUR you hold with us.
  • Use of CySEC: as with a retail account, you are able to complain to the Cyprus Securities and Exchange Commission if you are dissatisfied with the result of a complaint to us.

  In addition, either professional and retail clients get access to our exclusive Volatility Protection Settings service, which helps minimise the risks connected to market volatility.

• Which protections are different or not available to professional clients?

  Protections different from those available to retail clients:

  • No leverage restrictions: as a professional client, you won`t be subject to the leverage restrictions and will be able to use a higher leverage; by doing so, you can amplify your gains and losses.
  • Negative balance protection: you can get a maximum coverage of 50,000 EUR for your netted account deficits as per our Negative Balance Protection Policy, while retail clients have no such limit and are covered on per-account basis.
  • Communications and risk warnings: we will have a option to communicate with you using a professional language; also, we may not issue a risk warning when we get in touch or promote a new product.

• Why the CFD leverage is restricted?

  The European Securities and Markets Authority (ESMA) has restricted leverage to between 1:30 and 1:2 for retail clients, considering that high leverage is not suitable for this client category.

  These restrictions do not apply to Admiral Markets Pro clients, who are classified as professional clients. Professional clients can access a x17 - x25 higher leverage of up to 1:500 for CFDs on currencies, indices, metals and oil. So, whereas the requirement to 1 lot on EURUSD for a professional client is 200 EUR, it is 3,333.33 EUR for a retail one.

• What is included in my `financial instruments portfolio`?

  Your financial instruments portfolio may include shares, ETFs, mutual funds, derivatives (only available cash deposits on your accounts or profits realised from investing in derivatives), debt instruments and cash savings.

  Your financial instruments portfolio does not include property, direct commodity ownership, company pension, non-tradeable assets, luxury cars and jewelry as well as notional values of leveraged instruments.

  The portfolio size needs to be over 500,000 EUR or equivalent in your local currency.

• Do I need to open an account before I can upgrade to Admiral Markets Pro?

  If you are a new client, you can apply for professional categorisation at the same time as applying for an account in Trader`s Room. You will receive two confirmations by email, one for your account application and another one for your professional categorisation. You are free to start trading on retail terms while you are waiting for approval of your application to Admiral Markets Pro.

  If you already have a CFD account with us (account types: Admiral.Markets, Admiral.MT5 or Admiral.Prime), you can apply to Admiral Markets Pro now in Trader`s Room, if you think you may be eligible.

• How will I know when I`ve been upgraded from a retail account to Admiral Markets Pro?

  We`ll contact you by email to notify you when your application to become a professional client has been approved and you have switched to Admiral Markets Pro. Your login credentials for trading platforms will remain the same. Remember, while you are waiting for access to Admiral Markets Pro, you can still trade on your standard retail account.

• What are the tax implications of upgrading to Admiral Markets Pro?

  Switching to Admiral Markets Pro does not change the nature of financial products we provide to you so there are no tax implications. For any specific, individual case or personal questions about your tax obligations please contact a tax advisor of your choice.