Trading With Us

There are a number of safeguards in place designed to protect client funds in the event of insolvency. Client money is kept in segregated accounts, separate from the company’s funds. Depending on which entity you trade with, your funds may also be protected by regulatory safeguards and insurance, according to the policy terms. These protections cover eligible cash and securities, not trading losses, ensuring your funds remain safeguarded.  For more details, you can check our Financial Security Page. 

As with any company, there is a possibility that a broker could become insolvent. Choosing a regulated broker with segregated client funds and compensation schemes provides additional protection if financial difficulties occur. 

Client funds are held in segregated accounts at top-tier banks, separate from company funds. Combined with regulatory oversight and independent audits, this means your money is identifiable and protected even in extreme scenarios. 

Negative balance protection prevents a trading account from going below zero, so clients cannot owe more than the funds they have deposited. It is typically offered by regulated brokers. However, the availability and terms of this protection may vary depending on the broker, regulator, and client classification. 

The protections you have as a client depend on the specific Admirals entity you trade with. But, in general, regulated brokers like Admirals provide safeguards like segregated client accounts, negative balance protection, and in some cases investor compensation schemes. For more details, you can check our Financial Security Page.  

A regulated broker is supervised by a financial authority that enforces rules on client protection, reporting, segregating client funds, transparency, and business conduct. On the flipside, an unregulated broker is not subject to such oversight. 

Regulation significantly reduces the risk of fraud and misuse of client funds. 

Yes, Admirals is a regulated broker which is authorised by independent financial regulators across various jurisdictions: the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Authority (FSA) in Seychelles. 

A Forex broker is an intermediary between you and the interbank market (networks of banks that trade with each other). Typically, a Forex broker will offer you a price from the banks that act as their liquidity provider. Admirals uses multiple banks for pricing and we offer you the best available price quotes with fast execution.

Trading on interbank is possible for private individuals, however it requires significant investment. So, unless a trader has at least $50,000.00 to $100,000.00 on hand, financial leverage is also required. Forex brokers such as Admirals provide that very leverage.

Admirals offers a range of educational material for Forex trading - such as articles and webinars - as well as tools to equip and assist traders in making informed trading decisions.

We provide regular trading and investing webinars for our clients. Visit the Webinars section of our website to view the upcoming schedule and to reserve your space!

If the financial instrument that you hold via your Admirals account pays dividends, we will fund your account with the net amount remaining after deduction of the applicable withholding tax on such dividends. The withholding tax corresponds to the tax rate that is applied to Admirals by its counterparties.

Please note that you may be liable for additional taxes on dividends, other than the above. However, Admirals will neither be responsible for calculating and/or deducting and/or informing you of any such taxes, nor will it provide you with any form of tax advice on any such matter. If you have any specific questions regarding tax, you should speak to a tax specialist or your local tax authority.

To view your annual trading statement, start by checking the statement period and the generation date.  

Then review the sections for deposits and withdrawals, which show all non-trading cash movements, followed by trading profits and losses, where your trading results, commissions, and swaps are summarised. Transaction commissions are charged per trade and depend on the instrument traded and your account type. Each section ends with a total that shows the net result for that category during the selected period.

CFD brokers offer limited availability on weekends because most underlying financial markets are closed and banks operate on a limited basis. As a result, trading in most instruments is unavailable, withdrawals are usually processed on business days, and customer support may be limited.  

For example, At Admirals, you can communicate with a live support agent by email, chat, or phone during business hours. During the weekdays and at night, you can find answers in the Help Centre or get assistance via the AI-powered chatbot, or leave a request for us to contact you.

Standard trading hours apply on business days but may depend on the trading schedule. To find out normal trading hours for specific instruments, check out the Contract Specification section of our website. 

Withdrawal requests submitted before 18:00 EET are typically processed the same day, while requests submitted later, on weekends, or on holidays are processed on the next business day. Processing times may vary depending on the payment method and bank. 

Yes, we offer customer support in multiple languages: such as French, German, Romanian, Bulgarian, Polish, Hungarian, Italian, Spanish, Estonian, Russian and many others.

When choosing a broker, traders often look at factors such as professional customer support that speaks your language, supporting hours, positive client reviews, and easy communication channels (chat, phone, email).  

Admirals is one of the few brokers that offers customer support in the native language via multiple channels and has publicly available good ratings above 4 on Trustpilot, which reflect high response times and overall client satisfaction.