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  4. CME Group trading halt - impact on selected index & commodity CFDs

CME Group trading halt - impact on selected index & commodity CFDs

November 28, 2025 13:32

The text, "CME Group trading halt impact on selected index & commodity CFDs", featuring a yellow notification bell on a blue background.

Dear Trader, 

We would like to inform you about a major external technical incident currently affecting global financial markets. According to CME Group, trading of futures and options on the Chicago Mercantile Exchange (CME) was halted 28 November 2025, due to a cooling issue at data centres operated by CyrusOne. This outage has impacted a wide range of derivatives markets, including futures on major equity indices, commodities, Treasuries and foreign exchange products. 

Because our pricing and trading conditions for several CFDs are derived from instruments traded on CME and related venues, this global incident is also affecting a number of our trading instruments. In particular, clients may experience interruptions, delayed prices, widened spreads or temporary unavailability not only for the instruments listed below, but also for other correlated markets and asset classes on our platforms, including (but not limited to) the following CFDs and their related instruments: 

[DJI30], [DJI30]-Z, [SP500], [SP500]-Z, US100, US100-Z, [JP225], [JP225]-Z, CRUDOIL, CRUDOIL-Z, NGAS, NGAS-Z, GOLD, XAUUSD-Z, XAUAUD-Z, SILVER, XAGUSD-Z, XAUEUR, XAUEUR-Z, COPPER, PALLADIUM, PLATINUM, YM_, _ES, _USNASDAQ100, _CrudeOilUK 

We strongly encourage you to monitor your open positions and orders in all affected and correlated instruments and to adjust your risk management settings (such as stop-loss and take-profit levels, as well as overall position sizing and margin utilisation) if necessary. In especially critical situations, or if market conditions deteriorate significantly, certain instruments may also be temporarily switched to “Close Only” mode, meaning that you will be able to close existing positions but not open new ones until market conditions and pricing normalise.

Please note that this is an external infrastructure issue originating at CME’s data centres and is affecting market participants across the globe. Our teams are closely monitoring the situation and will continue to align our pricing and trading conditions with the restoration of normal market operations at CME. 

We sincerely apologise for any inconvenience this incident may cause and appreciate your understanding. If you have any questions or need assistance with your account, please contact our customer support team. 

Sincerely,

Admiral Markets 

Admiral Markets
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