Política de Privacidad

Última actualización: Abril 2025

Esta Política de Privacidad explica cómo Admiral Markets UK Ltd. («Admiral Markets UK», “nosotros”, «nuestro») recoge y procesa la información personal de clientes y posibles clientes a través de su sitio web y aplicación móvil, para la prestación de sus productos y servicios. («Admiral Markets UK», “nosotros”, «nuestro») recoge y procesa la información personal de los clientes y posibles clientes a través de su sitio web y aplicación móvil, para la prestación de sus productos y servicios. En Admiral Markets UK, somos plenamente conscientes de lo importante que es proteger su información personal y nos comprometemos a tratar los datos personales con transparencia e integridad. Cualquier información personal que recopilamos se utiliza únicamente para los fines para los que la hemos recogido y según lo permitido por los actos legislativos aplicables.

This Privacy Policy is reviewed regularly and may be amended at any time, to ensure that it remains up-to-date with new obligations emanating from applicable laws, as well as changes to our business operations and practices. Any personal information we hold will be governed by our most recent Privacy Policy. You will be notified about material changes via the Admiral Markets UK website or emails, however you are encouraged to review this Privacy Policy periodically, so as to be always informed about how we are processing and protecting your personal information.

1. Aplicación de la Política de Privacidad

1.1 A los efectos de las leyes de protección de datos aplicables, Admiral Markets UK es el «controlador» de la información personal recopilada a través de nuestro sitio web www.admiralmarkets.com y nuestra aplicación móvil. Si tiene alguna pregunta sobre el uso de su información personal, consulte la sección «Contáctenos» al final de este documento.

1.2 The Policy applies to personal data relating to individuals who are current, former or prospective clients of Admiral Markets UK as well as personal data relating to individuals associated with current, former or prospective clients of Admiral Markets UK, including: a) directors, company secretaries or other equivalent individual office holders of our corporate clients, b) nominee, intermediate and ultimate beneficial owners of our corporate clients, c) employees, representatives, officers or agents of our corporate clients, and d) legal representatives and other individuals authorised to act on behalf of our clients.

2. Definiciones

2.1 Client - means any natural or legal person who has entered into a client relationship with Admiral Markets UK and is actively using, or has used, the services of Admiral Markets UK until the termination of the client relationship. A prospective client is a natural or legal person who intends to use the services of Admiral Markets UK and has made the initial registration for such use of services via the Dashboard (without concluding the client relationship). A former client is a natural or legal person who has used the services of Admiral Markets UK in the past and whose business relationship with Admiral Markets UK has been terminated for any reason.

2.2 Client Data - means information that is known to Admiral Markets UK about the client and that is processed by Admiral Markets UK. When this document refers to ‘personal information’, it means information from which the client’s identity is reasonably apparent or information that, combined with other relevant data, can identify the client. The various categories of client data are specified in point 5 of this document.

2.3 Procesamiento de los Datos del Cliente: Toda acción que se realiza con los datos del cliente, incluyendo la recogida, grabación, estructuración, custodia, cambio, reenvío, eliminación, almacenamiento, etcétera.

2.4 Procesador de Datos Autorizado - Admiral Markets UK puede utilizar procesadores externos autorizados para el procesamiento de datos de clientes, en base a acuerdos de servicio celebrados, que se rigen por las instrucciones de Admiral Markets UK para la protección de datos relacionados con los clientes.

4. Licitud y finalidad del tratamiento de los datos de los clientes

4.1 Tus datos personales se procesan de forma legal, justa y transparente en base a las siguientes máximas:

4.1.1 Celebrar y ejecutar un contrato contigo: Si tienes una cuenta en Admiral Markets UK o te has registrado en el Dashboard, nuestra base legal para procesar tu información personal es que es necesaria para la ejecución de los términos que rigen tu relación con Admiral Markets UK, y para proporcionarte el servicio solicitado. Esto incluye facilitar el acceso a nuestra plataforma, procesar pagos y ejecutar operaciones.

4.1.2 Legal obligations and legitimate interests: We process your personal information where necessary for Admiral Markets UK to comply with legal and regulatory obligations we are subject to, and also where it is necessary for legitimate interests we have in conducting our business, where those interests do not infringe your interests, fundamental rights and freedoms.

4.2 Tus datos personales se recabarán por las razones que detallamos a continuación:

4.2.1 Verification of identity. Admiral Markets UK is obligated to verify a person’s identity before entering into a client relationship and creating a trading account for the person. For this, Admiral Markets UK can use third parties which carry out identity checks on its behalf.

4.2.2 To form a profile. In order to comply with legal obligations, Admiral Markets UK creates a profile about the client, once the full application for a Live trading account has been reviewed and approved by Admiral Markets UK. Admiral Markets UK needs to apply the principles of KYC (Know-Your-Client) before entering into a client relationship in order to prevent malicious actions, such as money laundering or terrorist financing, and also to perform other duties imposed by law.

4.2.3 To assess the level of a Client’s investment knowledge. Admiral Markets UK must assess clients’ investment knowledge, experience and expertise to deem the suitability and relevance of the offered service for the client.

4.2.4 Attending courses and participating in campaigns - The client’s data will be processed when registering for the offered webinars or seminars, or when landing on any of Admiral Markets UK campaign pages that require registration – as Admiral Markets UK will need to use a client’s personal information to perform its services and comply with its obligations. In all such cases, a client’s consent for data processing will be gathered through the registration form that they use to sign up, which subsequently creates login credentials for access to the Dashboard.

4.2.5 Fines comerciales internos y mantenimiento de registros. Admiral Markets UK necesita procesar su información personal para cumplir con sus obligaciones legales y para fines comerciales internos. Dicho tratamiento es en el propio interés legítimo de Admiral Markets UK. También mantendremos registros que garanticen el cumplimiento de sus obligaciones, definidas en los términos que rigen su relación con Admiral Markets UK.

4.2.6 Transaction reporting. Admiral Markets UK is obligated to regularly report to the respective authorities on the market share products and the services held by client groups, as well as other financial figures.

4.2.7 Marketing. Admiral Markets UK may use client data, such as location or trading history to deliver tailored content, such as news, analysis, research, reports, campaigns and training opportunities that may interest the client, to their registered email address. A client always retains the ability to change their preference if they wish or no longer wish to receive such communications.

4.2.8 Improvement of Admiral Markets products and services. Admiral Markets UK may, from time to time, use client data to help it analyse and improve its products and services.

4.2.9 To investigate or settle enquiries or disputes. Admiral Markets UK may need to use collected client data in order to comply with applicable laws, court orders, or other judicial process or requirements of any applicable regulatory authorities. Personal data can also be processed to settle disputes with the client.

4.2.10 To send client surveys. Admiral Markets UK may send client surveys as part of its customer feedback process as it is in its legitimate interest to ask for feedback to ensure that it provide the best service to its clients.

4.2.11 Website data analysis. Please find detailed review about website data analysis from our Cookie Policy.

4.2.12 Security. If a client enters into the premises of Admiral Markets UK, Admiral Markets UK may record the clientТs image on its cameras, for security purposes. Admiral Markets UK may also use client details to keep a record of who has entered Admiral Markets UK premises on any given day. It is in our legitimate interest to do this to maintain a safe and secure working environment.

5.1 Identification data – such as name, date of birth, personal identification code and data regarding the identification document (such as copy of the passport or ID card).

5.2 Contact data – such as physical address, email address, telephone number and language of communication.

5.3 Family data – such as information about the client’s family, heirs and other related person’s (only in cases if a client is related to a politically exposed person or the client has passed away).

5.4 Professional data – such as educational and employment details.

5.5 Financial data – such as income, assets and liabilities, collected in order to understand the client`s resources and trading activity (for the prevention of any illegal activity).

5.6 Data about the origin of assets or wealth – such as data regarding the client`s transaction partners and business activities (for the prevention of, for example, money laundering or the financing of terrorism).

5.7 Data that enables Admiral Markets UK to perform its due diligence measures regarding the prevention of money laundering and terrorist financing and to ensure compliance with international sanctions, including the purpose of the business relationship, true beneficiaries and whether the client is a politically exposed person.

5.8 Data about the client`s tax residency – such as country of residence, tax identification number and citizenship.

5.9 Communication and activity data – such as visual and/or audio communication data recordings collected when the client visits the premises of Admiral Markets UK, including data related to the client`s visit to Admiral Markets UK websites and the Dashboard.

5.10 Data related to Admiral Markets UK services – such as the performance data related to the services of the agreements or the failure thereof, executed transactions, submitted applications, requests, complaints and applied service fees.

5.11 Data about habits, preferences and satisfaction – such as data about preferences, satisfaction and activeness of using the services, services used, personal settings, survey responses, etc.

5.12 Data about participation in campaigns – such as the points gained and prizes won in games or campaigns.

5.13 Data about client`s classification category, level of expertise and previous exposure to the financial market – including the client`s investment knowledge and experience, investment objectives, etc.

7. Destinatarios de la información del Cliente

Si procede, los datos del cliente se compartirán con otros destinatarios, como:

7.1 Autoridades, como fuerzas y cuerpos de seguridad, agentes judiciales, notarías, autoridades fiscales, autoridades de supervisión y unidades de inteligencia financiera.

7.2 Entidades que forman parte del grupo consolidado de empresas controladas por Admiral Markets Group AS. El funcionamiento de Admiral Markets UK cuenta con el apoyo de diversos equipos y funciones. Admiral Markets UK puede poner a su disposición datos personales, si es necesario, para la prestación de servicios, administración de la plataforma de trading, ventas y marketing, atención al cliente y soporte técnico. Todos los empleados de Admiral Markets UK están obligados a seguir las políticas de privacidad y seguridad de datos en el manejo de datos personales. Admiral Markets UK puede procesar datos personales en relación con el sitio web y el Dashboard en varios lugares, tanto dentro como fuera del Reino Unido.

7.3 Instituciones que prestan servicios financieros, por ejemplo, bancos, sistemas de pago, instituciones que participan en el ciclo de ejecución, liquidación y notificación de operaciones (por ejemplo, mercados regulados como centros de ejecución, sistemas multilaterales de trading, sistemas organizados de trading, registros de operaciones, intermediarios locales y extranjeros).

7.4 Auditors, legal and financial consultants, or any other processor authorised by Admiral Markets UK.

7.5 Terceros que guarden registros (por ejemplo, registros de crédito, de población, comerciales, de valores o cualquier registro que contenga o intermedie datos de clientes).

7.6 Cobradores en caso de cesión de créditos, tribunales y administradores concursales o de quiebra.

7.7 Other persons related to the provision of services of Admiral Markets UK, such as service providers of archiving and postal services.

7.8 Admiral Markets UK may use other external authorised processors for processing client data. In such cases, Admiral Markets UK takes the needed steps to ensure that such data processors process client data under the instructions of Admiral Markets UK with adequate security measures.

7.9 Admiral Markets UK may share client data in the event of a merge, sale, restructure, acquisition, joint venture, assignment, transfer or other disposition of all or any portion of its business, assets or stock (including in connection with any bankruptcy or similar proceedings).

8.1 You have the right to request access to, or copies of, your personal data, in machine readable format. You also have the right to request information regarding the processing of those personal data. Before providing such information, Admiral Markets UK may ask the individual to prove their identity in order to reduce the risk of identity fraud.

8.2 If the personal information Admiral Markets UK holds about you is inaccurate or incomplete, you have the right to have it updated or corrected by Admiral Markets UK. Admiral Markets UK may request additional information and documentation required to validate the need for the requested change of data.

8.3 You have the right to object to, or request that we restrict, certain processing, for example for marketing purposes. You can change your preferences for receiving such communication in the Dashboard, when choosing ‘Subscriptions’.

8.4 Puedes tener derecho a solicitar, por motivos legítimos, la supresión de tus datos personales. La solicitud de supresión de los datos personales de un cliente tendrá como consecuencia el cierre de su(s) cuenta(s), la eliminación de sus datos del tratamiento activo y la finalización de la relación con el cliente. Sin embargo, Admiral Markets está obligado a mantener los datos personales del cliente para cumplir con sus requisitos legales y reglamentarios, así como de conformidad con los requisitos de cumplimiento interno en relación con el mantenimiento de registros. Para obtener más información, consulta el apartado «Conservación de datos personales» a continuación.

8.5 You have the right to obtain personal information held by Admiral Markets UK, provided that Admiral Markets UK has this in a structured, commonly used and machine-readable format, and to reuse it elsewhere or ask Admiral Markets UK to transfer this to a third party of the client’s choice. In case of the forwarding of data to a third party, a clear written consent from the client must be received.

8.6 You have the right to lodge a complaint regarding the processing of your personal data by Admiral Markets UK. You can lodge your complaint by email at: dpo@admiralmarkets.com. It is noted that, in certain circumstances, we may not be required or able to meet your request(s), or we may meet your request(s) in part. If you feel that your concerns have not been adequately addressed by us, you may have the right to lodge a complaint with the relevant data protection supervisory authority where you reside.

10. Medidas de seguridad organizativa, física e informática

Admiral Markets UK ensures, within the framework of applicable laws, that client data is safeguarded with the appropriate technical and organisational measures to prevent unauthorised access, unlawful processing or disclosure, accidental loss, modification or destruction. Admiral Markets UK shall implement the organisational, physical, IT and other necessary security measures to ensure the protection of Client Data and to monitor the processing of Client Data. Among other things, such security measures shall include the following activities:

10.1 Implementation by Admiral Markets UK through its internal rules of the requirements for processing, registering and recording client data as well as procedures for checking the compliance with those requirements.

10.2 Authorisation of Admiral Markets UK employees to access only necessary client data in a client database, which is strictly in accordance with the job duties performed.

10.3 Imposing an obligation of confidentiality on Admiral Markets UK employees responsible for handling client data.

10.4 Prohibición del tratamiento no autorizado de datos (incluido el registro, alteración, eliminación, lectura, copia, (transmisión), transporte no autorizado de registros y todo uso no autorizado de los mismos (no prescrito por las obligaciones oficiales).

10.5 Aplicación de las medidas de seguridad adecuadas, incluido el cifrado de datos cuando se estime oportuno, en la transmisión de datos mediante equipos de comunicación de datos o en el transporte de registros.

10. 6 Concesión a todo usuario figurante en la base de datos del cliente de un medio personal de autentificación que le permita hacer uso de la base de datos.

10.7 Admiral Markets UK shall implement adequate and sufficient measures to ensure that every data processing operation leaves a trace, which would afterwards enable identification of the person who performed the operation, the nature and time of the operation and any other relevant facts, including when, by whom and which data were recorded, altered or deleted, or when, by whom and which data in the data processing system were accessed, as well as information on any transmission of data. A possibility for restoring the content of the data before modifications shall be available when any modifications are made to the data or documents.

10.8 The personal information that the client provides in connection with registering itself as a user in the Dashboard is classified as registered Information. Registered Information is protected in many ways. Clients can access the Dashboard with their username (client email) and password selected by the client. It is the clients’ responsibility to ensure that the login and password is known only to the client itself.

10.9 Transmission of information via regular email exchange is not always completely secure. Admiral Markets UK however exercises all endeavors to protect clients’ personal data, yet it cannot guarantee the security of client data that is transmitted via email; any transmission is at the clients’ own risk. Once Admiral Markets UK has received the client information it will use procedures and security features in an attempt to prevent unauthorised access.

12. Zona geográfica de procesamiento de datos

12.1 Al utilizar nuestros servicios, sus datos personales se procesan y almacenan en el Reino Unido.

12.2 Nosotros y nuestros proveedores de servicios podemos transferir su información a jurisdicciones que pueden no proporcionar niveles de protección de datos equivalentes a los de su jurisdicción de origen, o almacenarla o permitir el acceso a ella desde dichas jurisdicciones. Cuando transferimos datos personales desde el Reino Unido a países fuera del Reino Unido que no están reconocidos por proporcionar una protección de datos adecuada, proporcionamos las salvaguardias adecuadas de conformidad con el GDPR del Reino Unido. Estas pueden incluir el Acuerdo Internacional de Transferencia de Datos (IDTA) o el Anexo del Reino Unido a las Cláusulas Contractuales Tipo de la Comisión Europea para las transferencias internacionales de datos, según corresponda. Además, llevamos a cabo evaluaciones del riesgo de transferencia cuando es necesario y aplicamos medidas complementarias para garantizar que los datos transferidos sigan estando protegidos a un nivel esencialmente equivalente al de la legislación británica sobre protección de datos.

12.3 Upon request, the client may receive further details on client data transfers to countries outside the United Kingdom.

13. Conservación de datos personales

13.1 Admiral Markets UK conservará la información personal durante el tiempo que exista una relación comercial activa con usted. Una vez que se determine que la información ya no es necesaria para los fines para los que fue recopilada, Admiral Markets UK la anonimizará o la eliminará de forma segura. En algunos casos, ciertos registros deben conservarse durante un período más largo para cumplir con los requisitos legales y reglamentarios. Por ejemplo, las leyes contra el blanqueo de dinero requieren la conservación de registros específicos, incluidos los documentos utilizados para la debida diligencia del cliente y las pruebas de apoyo de las transacciones, durante al menos cinco años después de que la relación comercial haya terminado.

13.2 Además, las comunicaciones grabadas, ya sea por teléfono, electrónicamente o en persona, se mantendrán de acuerdo con los requisitos regulatorios locales. típicamente durante cinco años después del fin de la relación comercial o más tiempo si es necesario para proteger intereses legítimos, como la tramitación de disputas. En ciertos casos, es posible que los datos personales deban conservarse después de cinco años debido a limitaciones legales, reglamentarias o técnicas que impiden su eliminación.

14. Contacta con Nosotros

14.1 Puede ponerse en contacto con Admiral Markets UK por correo en Aldgate Tower, 2 Leman Street, Londres, E1 8FA,Reino Unido. Si tienes alguna pregunta o inquietud relacionada con el tratamiento de la información personalde Admiral Markets UK, o si desea ejercer cualquier derecho bajo la sección 8 de esta Política de Privacidadpóngase en contacto con el responsable de protección de datos de Admiral Markets UK endpo@admiralmarkets.com. Ten en cuenta que te podemos pedir información adicional para verificartu identidad antes de permitirte ejercer ciertos derechos.

14.2 La información de contacto de las empresas de inversión Admiral Markets están disponibles en la sección "Contacto" de la página web: www.admiralmarkets.com/latam.