Why is there a leverage limit on retail terms?
Retail accounts have a limited leverage as a result of rules of the Financial Conduct Authority designed to protect retail investor.
Trading in financial markets is a complex area, which requires extensive learning and dedication in order to succeed and there is no easy money at all, just like elsewhere.
Why is there a prohibition on bonus payments to retail clients?
Retail clients do not receive any rebates, cashback and other bonuses because the rules of the Financial Conduct Authority prohibit giving a retail client monetary and non-monetary benefits, other than information and research tools.
Why do I need a negative balance protection?
When trading on margin, there is a non-zero possibility of reaching a negative balance, e.g. if you have a large position with high leverage and the market moves abruptly against it.
Retail terms provide a full protection against negative balances.
According to statistics of Admiral Markets Group, the average compensation of negative balances made in 2017 was 78 GBP.
Why do I need to be able to complain to regulators?
You may be willing to escalate a dispute to the Financial Ombudsman Service (FOS) if you think that it has been resolved by us with a breach of any kind.
Retail clients are fully eligible for complaining to the FOS, while professional clients can only use this right if they are qualified as `Consumers` (i.e. individual traders). Professional clients trading on behalf of legal entities do not have this right.
In any case, it is essential to understand that we are a regulated financial services firm and always aim at resolving all disputes in compliance with applicable laws and regulations.