Leverage available to retail clients is intentionally lower than that available to professional clients.

Lower leverage acts as a protection for retail clients by reducing the maximum exposure that a retail client can have to the markets. This in turn reduces the potential loss that a retail client may incur if market movements are unfavourable.

When trading on margin,there is the possibility that the balance (or value) of your account can go negative,if the market(s) in which you have a position gaps abruptly.

Retail terms provide a full protection against negative balances.

According to statistics of Admiral Markets Group, the average compensation of negative balances made in 2017 was 78 GBP.

You may be willing to escalate a dispute to the Financial Ombudsman Service (FOS) if you think that it has been resolved by us with a breach of any kind.

Retail clients are fully eligible for complaining to the FOS, while professional clients can only use this right if they are qualified as `Consumers` (i.e. individual traders). Professional clients trading on behalf of legal entities do not have this right.

In any case, it is essential to understand that we are a regulated financial services firm and always aim at resolving all disputes in compliance with applicable laws and regulations.